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quality

The CrowdStrike wake-up call

A CrowdStrike update on 19 July 2024 affecting about 8.5 million Windows computers caused a lot of people grief as they had to postpone their vacation travels or worse their medical treatments were postponed or they could not reach the emergency response services. The estimated cost of this incident for the Fortune 500 companies is 5.4 billion US$, which is more than a full year of revenue for CrowdStrike.  Note that… Read More »The CrowdStrike wake-up call

IpX True North Podcast

IpX True North Podcast: data integrity and the fear of change

Redefining the Ecosystem of Tomorrow I joined Joseph Anderson and Martin Haket on the IpX True North Podcast. This series is about the topics identified in the CM2-500 standard.  We will discuss these topics in the context of the Future of Configuration Management. The third topic is about data integrity and operability and the fear of change. More information about the topics we discussed can be found in the following blog posts: Without Impact Analysis there… Read More »IpX True North Podcast: data integrity and the fear of change

Fail Fast, Ask Questions Later

I recently watched Joseph Anderson (President of the Institute for Process Excellence (IpX)) as the featured guest on Joe Hage’s MDG Premium on the topic of “The state of quality in medical devices.” Joseph mentioned the “Fail Fast/Fix-it Fast” mentality as a key driver of quality issues. This inspired me to write this blog post. Joseph said the following during the webinar (modified from transcript and audio to be usable… Read More »Fail Fast, Ask Questions Later

Enterprise CM as foundation for a Lean & Agile business

Enterprise CM as foundation for a Lean & Agile business To be lean/agile, you need to be able to rely on well defined processes that people can adhere to, which leads to consistent quality documentation (and I do not mean comprehensive documentation), leading to quality products that required zero to minor corrective actions (read waste) to come to be. This is exactly what enterprise configuration management like CM2 will bring a business.… Read More »Enterprise CM as foundation for a Lean & Agile business