Ownership
Configuration Management is… Communication
#ConfigurationManagement is… #Communication! After talking about CM is… #ChangeControl, it is time to address a very important aspect of CM, which is Communication. #Changes are almost never isolated to a single function. This means that communication is key to ensure a change is successfully implemented. Not only is Communication critical to the success of Configuration Management and the implementation of changes, Configuration Management also streamlines communication & #collaboration across functions… Read More »Configuration Management is… Communication
Configuration Management is… Accountability
#ConfigurationManagement is… #Accountability! Previous post was about #Ownership. Without ownership there is no accountability and accountability will lead to #Integrity of your configuration information. As mentioned by Ray Wozny from the Institute for Process Excellence: “I would say that accountability must exist with ownership. Accountability is not a negative word, it’s pride in our work, willingness to listen and respond when necessary.” I could not have said it any better.… Read More »Configuration Management is… Accountability