kpi

This topic was triggered by Baris Kocabasoglu as he shared his experience on the use of metrics in configuration management during the December edition of the CM2 Congress. So for my first article of the new year, I’m going to explore the usage of metrics in Configuration Management.    Many configuration management professionals will recognize that senior leadership with the best intentions do not always choose the right metrics to measure the performance… Read More »Using the right Metrics in Configuration Management