Configuration Management is Quality!
Today let’s look at #Quality. Depending who you ask you will get a different definition of what quality is. Some would say it is whatever the customer says it is, but that makes it rather fuzzy. I prefer to state that Quality = Conformance to Requirements. Requirements are a good way to capture what the customer wants but also what your company wants to bring to the customer and what rules and regulations you have to deal with.
#ConfigurationManagement is essential in ensuring the requirements are captured, tracked, and implemented accordingly. Without #CM achieving a high quality standard efficiently is not possible.
CM also closes the loop when it comes to requirements, as #verification will ensure that we actually deliver per the requirements and when there is a non-conformance, that this non-conformance will be addressed accordingly.
In other words: Quality is the result of doing CM right.
What do you think? Join the discussion on LinkedIn.
Note: the CM is… series posts are not intended to limit the scope of Configuration Management, but to create awareness of the breadth of CM. Each of these elements is part of good Configuration Management Practice.